Purchase process
1. Please carefully choose a puppy that best suits you and/or your family. Please research the general personality of each breed you are interested. Each breed and each puppy has their own distinctive personality.
2. If you have any questions, please contact PRIOR to purchase us at +8210-9391-2221 via WhatsApp, or Text. For customers outside of United States, please use the number +8210-9391-2221.
3. Once the payment has been verified by our sales team, we will reserve the puppy under the purchaser’s name. The verification must be done within 2 hours.
4. If a deposit was made, the remaining balance becomes due in seven (5) calendar days. If the remaining balance is not paid, the puppy will become available to other customers and the deposit will be forfeited.
6. Once payment is complete and a puppy has been assigned to a family, cancellations are only allowed on the final payment day due to unavoidable circumstances. In this case, a 50% refund of the payment amount will be processed.
7. IF we cannot reach the client for more than 4 weeks AFTER all the payments are made, the purchase will be considered as forfeited.
- Please make sure to submit the order with an accurate billing and shipping information. Please include country code as well if ordering from outside of United States.
- We use information provided with the order for the contact and draft of the final health guarantee.
- If billing and shipping information is different, the person paying for the order is considered the rightful owner, not the receiver.
- Please do NOT use PO BOX as an address. Physical address must be provided in order to book the flight.